KAUFMAN COUNTY, Texas — A nationwide AT&T 911 outage is affecting Kaufman County and emergency personnel are advising AT&T customers to call the non-emergency numbers in their respective areas.
KAUFMAN COUNTY, Texas — A nationwide AT&T 911 outage is affecting Kaufman County and emergency personnel are advising AT&T customers to call the non-emergency numbers in their respective areas.
Kaufman County Emergency Management Coordinator Steve Howie says the outage began affecting the Dallas-Fort Worth metroplex area and has migrated into the surrounding counties.
AT&T customers should call the non-emergency numbers until services are back online, Howie told inForney.com. The Kaufman County Office of Emergency Management is monitoring the outage and will send notification when it is resolved, he said.
Its unknown if the outage is affecting other phone providers, Howie said.
T-mobile was reporting 911 disruptions in Dallas County which is reportedly unrelated to the AT&T outage.
“We are aware of a service issue affecting some calls to 911 for wireless customers and we’re working to resolve it as quickly as possible. We apologize for this inconvenience," read an AT&T statement to the media.
The non-emergency numbers for Kaufman County are as follows:
Kaufman County — (469) 376-4500
Terrell — (469) 474-2700
Forney — (972) 552-3932 or (972) 564-7600
Other area department non-emergency numbers:
Dallas Police Department - (214) 744-4444
Garland Police Department - (972) 485-4840
Seagoville Police Department - (972) 287-2999
Mesquite Police Department - (972) 216-6759
Rockwall County — (972) 204-7001
Rockwall Police Department - (972) 771-7717
Heath Department of Public Safety - (972) 771-7724
Wills Point Police Department- (903) 873-2588
Alternatively, 911 can be called from a landline or from another cell phone service carrier.
